We want you in the right fit. If something's not right, here's how it works.
The window
You have 14 days from delivery to request a return or exchange.
Condition
Items must be unworn, unwashed, with all tags attached and in their original packaging. We can't accept anything that's been worn, marked, or washed.
How to start
Email [returns@handofgod.co] with your order number and whether you'd like an exchange or a return.
Exchanges
Want a different size or colour? We'll swap it, subject to stock. You cover return postage on exchanges.
Refunds & store credit
Approved returns are refunded as store credit or to your original payment method. Return postage is paid by you unless the item is faulty out of the bag. Original shipping is non-refundable.
Final sale
Sale items can't be returned or exchanged unless they're faulty.
Faulty items
If your order arrives damaged or faulty, email us within 7 days with photos and we'll make it right. Repair, replacement or refund.